Farhan Rahman
Title: PR Communications Coordinator
He handles inquiries from 10:00 AM to 7:00 PM; if questions are Dhaka-based, start here first.
ck99 Support and Contact, at your fingertips
If you have a question, don't delay and talk to ck99 Support; Dhaka-based users usually get quick answers about bKash, Nagad and Rocket.
Download APK View Help Center
No pressure, just quick answers
Login sometimes gets stuck and sometimes there are small issues with APK installation; once you inform ck99 Support, the work moves forward, and help center information is also at hand.
This page provides contact options, help types, and where to find what; users from Dhaka to anywhere in Bangladesh can quickly find answers in the same way.
Direct Help
Small questions or account issues, the answer is clear.
Secure Information
During contact hours, keeping personal information organized is good practice.
Mobile-friendly
Support information is easy to view from the phone, so you don't have to scroll repeatedly.
Quick Find
Finding the right page first saves time.
- The ck99 Contact link is always at hand
- FAQ-type answers are also available from the Help Center
- bKash, Nagad and Rocket users can easily move forward.
ck99 Contact Card
Contact Address
For press or general help, use the ck99 Contact page.
Sending to the correct department yields faster answers, and you don't have to repeat the same information.
Dhaka Office Focus
Local support language is available for Bangladeshi users.
If you have questions about bKash, Nagad and Rocket, that topic can also be explained easily.
Recent Press Notes
If you need new information, this short list helps; each note covers a separate topic, making quick matching easier.
ck99 Support Update
The support team now triages questions in 4 steps, which reduces common login and app-related issues quickly.
ck99 App Instructions
It takes less than 2 minutes to open and install the APK; many users finish on the first try.
ck99 Help Center Update
Help Center sections are now more organized, so contact, account, and device issues are kept separate.
ck99 Contact Routine
Dhaka office hours and mobile-friendly methods are kept together, making it convenient to check in the evening.
What you'll find in the Help
Some people just want a small hint, while others want step-by-step guidance on which page to go to to solve the issue.
So the ck99 Help page and this contact page work together, providing quick answers on one side and detailed directions on the other.
Game Information
What is in which category is easy to understand
Local Payment
Answers to questions based on bKash, Nagad and Rocket are kept separate.
Account Security
Following login and password precautions reduces issues.
Direct Question
Reading common questions first yields faster answers.
First ck99 Help See first, then if needed Register Guide And App Page Open
Press Kit and Helpful Links
If you need a Press Kit, it's easily available here; brand information, identity and main contact paths are kept together.
The pages below will also be useful, especially when you want to know more details.
Download APKSome quick important words
If the login is stuck, first view the ck99 Login page; if not, message ck99 Support, and include a screenshot, please.
Bangladeshi users often work with mobile data, so small, clear messages lead to faster responses from us.